Privacy Policy
Last updated: January 2026
At Cardmunk, we take your privacy seriously. This Privacy Policy explains how Hanso Pte Ltd ("we", "us", or "our") collects, uses, and protects your personal information when you use our contact management service.
Information We Collect
Information you provide
- Account information (email address, password)
- Profile information (name, job title, company, photo)
- Contact details (phone numbers, addresses, social media)
- Payment information (processed securely by Stripe)
Collected automatically
- Device and browser information
- IP address and general location
- Usage data and service interactions
- Cookies and similar tracking technologies
Other people's details
Cardmunk is an address book, so most of what it holds is about people other than the person who put it there. If you are one of those people, this section is the one that concerns you — and you can act on it without holding an account.
Where it comes from
- Typed in by a user. Someone added you to their address book, the same way they would in any contacts app.
- Imported from their phone. A user chose to import contacts from their device. They select what to import; nothing is uploaded silently, and the app says what leaves the phone before it asks.
- Sent to us by you. Someone sent you a link asking for your current details and you filled it in. What you entered, and which groups of it you agreed to share, are kept so that returning to the same link lets you change or withdraw it.
Our lawful basis
For contact details a user typed or imported, we rely on legitimate interests (UK/EU GDPR Article 6(1)(f)): people have kept address books for as long as there have been addresses, and a service that syncs one cannot function without holding what is in it. We have weighed that against your interests and concluded it is proportionate because the data is ordinary contact information you have already given to the person holding it, it is visible only to that person, it is never sold, never used to build advertising profiles, and never used to contact you.
For details you sent us yourself through a refresh link, the basis is your consent, given field group by field group at the moment you sent them, and withdrawable from the same link at any time.
If you disagree with our assessment, you have the right to object, and the erasure route below is the fastest way to act on it.
We never message you out of the blue
Cardmunk does not email or notify anyone because a user added them to their address book. When somebody asks you to update your details, the request reaches you through them — their own message, from their own phone. This is a property of how the product is built rather than a setting: there is no code path that sends an unsolicited message to a non-user. The one exception is a mail you ask for yourself, such as the erasure link below.
What the requester sees
Only what you chose. The page you fill in lists each group of fields — work, personal, social, dates — and what it contains in plain words, and you decide which of them that person may see. Your name and organisation are always visible to them, because they already had you in their address book before they asked. Nobody else sees any of it: a refresh link is between you and the person who sent it.
How long we keep it
A contact record lasts as long as the user keeps it, the same as any entry in any address book. A refresh link expires after 30 days and can be revoked before that by whoever sent it. What you sent through one persists so that returning to the link lets you edit or withdraw it — and if you later sign up with the same email address, it becomes your own profile rather than being typed twice.
Removing your details
You do not need an account and you do not have to ask the person who holds them.
- If someone sent you a link, open it again — it offers to remove what you gave.
- If nobody ever sent you one, use our erasure page . Enter your email address and we will send a link; nothing is shown or removed until you follow it, because otherwise anyone could delete anyone else's records by guessing at addresses.
Erasure clears every detail held about you. Two things it cannot reach, and we would rather say so than imply otherwise: the name the user typed for you, which is their own record of knowing you, and any copy already synced to their phone, which sits on their device — that copy stops updating, but we cannot reach into someone's address book and delete it.
How We Use Your Information
Provide and maintain the Cardmunk service
Process transactions and send related information
Send technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze trends, usage, and activities
Detect, investigate, and prevent fraudulent transactions
Information Sharing
The core function of Cardmunk is to share your contact information with people you choose. When someone subscribes to your profile, they receive the contact information you've made available to them based on your privacy settings.
We may also share your information with:
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1Service providers who assist in operating our service (e.g., hosting, payment processing)
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2Professional advisors (lawyers, accountants, auditors)
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3Law enforcement or government agencies when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You may delete your account at any time, which will remove your personal information from our systems, subject to legal retention requirements.
Your Rights
Depending on your location, you may have the right to:
To exercise these rights, please contact us at privacy@hanso.group .
Cookies
We use essential cookies to operate our service, such as maintaining your login session. We do not use advertising or tracking cookies. You can control cookies through your browser settings.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Cardmunk is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected such information, we will take steps to delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: